Shipping Policy

At Rayaluxurypret, we are committed to providing fast and reliable shipping for all of our customers. Below is an overview of our shipping process, timelines, and relevant details.

Shipping Time

We offer efficient and timely shipping within Dubai. Once your order is successfully placed and payment is processed, we will begin preparing your items for dispatch.

  • Processing Time: Orders are typically processed within 1 working day of receiving payment.
  • Shipping Time: Once your order is processed, it will be shipped and should arrive within 2 to 3 working days. This time frame includes handling, packaging, and delivery.

Shipping Costs

We offer free shipping to all orders above 300 Aed to Dubai, Sharjah and Ajman

Order Tracking

Once your order is shipped, you will receive an email notification with your tracking details. You can use this information to track your shipment and stay updated on its status.

Shipping Restrictions

Currently We offer free shipping for all orders above 300 Aed to Dubai, Sharjah and Ajman. For other emirates an additional fee of 20 aed will be added


Delivery Address

Please ensure that you provide accurate and complete shipping information to avoid any delays. If there are any issues with the delivery address, we will contact you to resolve them.

Issues with Delivery

If there are any issues with your delivery, such as delays, damaged items, or incorrect orders, please reach out to us as soon as possible. We are here to assist you and ensure you have a smooth shopping experience.

You can contact our customer support team via:

  • Email: contact@rayaluxurypret.com
  • WhatsApp: 00971555923023 .

Returns and Exchanges

For information about returns and exchanges, please visit our Returns & Exchanges page or contact us directly. We are dedicated to ensuring your satisfaction with every order.

Thank you for shopping with Rayaluxurypret. We hope you enjoy your purchase and look forward to serving you again.