All Abayas at Raya Luxury Pret are custom-made for each client. Therefore, we do not accept returns, refunds, or exchanges, except in the case of a verified manufacturing defect.

To ensure transparency: A detailed inspection video of your Abaya is recorded before packing.

Your item is packed and sealed on video, then shipped.

If you believe your order has a manufacturing defect, please contact us within 24 hours of delivery with an unboxing video and clear photos for review.